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Stop Sales Order transaction when Account is on Hold

When an account is on Hold, you can currently still process a Sales Order within the system. It would be better if you could place a customer on hold and allow it to transact a Sales Order dependant on what 'Hold' status is given. Status ActionOn ...
Guest over 6 years ago in New/Amend Order 1 Review in progress

Costs on Creating Return from Order

In SOP you can now create a Return from a Sales Order. In these days of prices fluctuating a lot due to inflation, its important to get the item cost correct on Sage. If stock is added at a value into Sage, when you are using FIFO and adding it to...
Gary Butler about 1 year ago in New/Amend Order 1 Idea Accepted - Gauging Support

Setting for document created by field on orders to be non-amendable

The document created by field can be amended by anyone, this creates an issue when managers check an order. Would be great to have the ability to make this field non amendable, either from System Admin features or a setting in the SOP settings.
Claire Trim almost 2 years ago in New/Amend Order 2 Idea Accepted - Gauging Support

Allow amendment of customer order number on Sales Invoices

Very often sales orders are taken and the customer order number is either missed off or is not yet available, some customers will reject a sales invoice if this is missing & currently the only way to issue a replacementsales invoice with a cus...
Guest over 5 years ago in New/Amend Order 0 Idea Accepted - Gauging Support

Sales Order Processing - Option to check for duplicate order numbers

Option to notify if a duplicate customer order number has been entered and to display which order it has been used on. This will avoid duplicate orders being entered.
Guest about 6 years ago in New/Amend Order 0 Idea Accepted - Gauging Support

Payments with Order - Non base currency

We have many customers who pay % deposits so we use the payments with order function a lot. Unfortunately this is not possible for customers set up in non base currencies. We propose that Sage is updated to be able to process payments with orders ...
Guest over 2 years ago in New/Amend Order 0 Idea Accepted - Gauging Support

Sage 200 customer addresses

Please sort Sage 200 customer addresses in alphabetic order, currently they appear just in the order that they were added which makes it difficult if you have many delivery addresses.
Guest over 2 years ago in New/Amend Order 0 Idea Accepted - Gauging Support

set a default sales product quantity

Currently when raising a sales order the quantity of any product defaults to zero. In our business the majority of sales are either single items or set quantities as a minimum.
Guest over 2 years ago in New/Amend Order 0 Idea Accepted - Gauging Support

Send whole order complete

We need the ability to send a whole SOP order complete. This needs to be on an order by order basis and not just a specific account. Once the whole order is allocated it can then be despatched.
Robert Brailsford almost 2 years ago in New/Amend Order 0 Idea Accepted - Gauging Support

Produce Acknowledgements for Sales Returns

When customers need to return unwanted goods, they need to be told (a) where to return them to, (b) that they wont receive full credit unless the goods are in good condition, and (c) they may be subject to a re-stocking charge. The principles mirr...
Guest almost 10 years ago in New/Amend Order 0 Idea Accepted - Gauging Support