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Sales Order Processing (SOP)

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Stop Sales Order transaction when Account is on Hold

When an account is on Hold, you can currently still process a Sales Order within the system. It would be better if you could place a customer on hold and allow it to transact a Sales Order dependant on what 'Hold' status is given. Status ActionOn ...
Guest over 6 years ago in New/Amend Order 1 Review in progress

Sales Return - Copy from order to exclude order lines not despatched

In New Sales Return, when selecting to "Copy Order", only order lines with quantities that have been despatched should be copied. This is to prevent a return of an item or quantity that has not yet been despatched.
Kate Hutchinson 6 months ago in New/Amend Return 0 Idea Accepted - Gauging Support

Allow Quotation revision functionality

Currently each quote is created as a unique entry, a customer may request a change, but the original quotation is still valid, can a revision sequence be created so that all details for the project remain under 1 quote.
Rebecca Knight about 1 year ago in New/Amend Quote 0 Idea Accepted - Gauging Support

To update the exchange rate to the period or current rate when creating an order from a Repeat Order Template.

The Repeat Order Template within SOP uses the exchange rate that was saved with the original template and does not recalculate and use the system or period rates for the new order date
Kyle Moore 11 months ago in Repeat Order Templates 0 Idea Accepted - Gauging Support

Pay Now button on Pro Forma Invoices

We use invoice payments via Stripe for SOP invoices but would like to extend this to pro forma invoices also. Currently it is not possible to add a Pay Now button to a pro forma invoice layout. The benefits of having this on pro forma invoices are...
Dan Hall about 1 year ago in Print 0 Idea Accepted - Gauging Support

SOP - New Return From Order allows you to return higher Qty than what was originally sold

I've noticed that Sage will allow you to create returns which then exceed the Qty originally sold. For example if you have a sales order which you sold 4x of something. You can create a return linked to the SO by using the "New Return From Order" ...
John Wilkins 10 months ago in New/Amend Return 0 Idea Accepted - Gauging Support

Sales orders turn red when they have gone passed their promised delivery date

In Sage 50 when a stock item fell below its minimum stock holding it used to turn red. I have always thought this would be a good feature to apply to both sales and purchase orders that have gone passed their delivery/despatch dates rather than ha...
Louise Sellars over 1 year ago in List 0 Idea Accepted - Gauging Support

SOP Despatch, tracking screen. Pieces. Need extra fields for package type / no of packages.

Pieces is being used to show the number of pallets being sent. Package information is also required, the number of packages and type of package (from a drop down if possible). Box/Carton etc
Karen Ona Gibbons 9 months ago in Despatch 3 Idea Accepted - Gauging Support

Commercial Invoice Printing

It would be nice to have the ability to print 'commercial invoice' from the drop down options in the Sales Orders List. At the moment it's hidden away in the Document Printing menu all by itself, therefore having to access a new screen, when it co...
Marie Holt over 1 year ago in Print Invoice 6 Idea Accepted - Gauging Support

Back-to-Back Orders

The functionality whilst raising purchase orders directly from sales orders needs vast improvement overall. There are too many pitfalls. It would help the user by being able to raise PO directly from each specific product particularly where multip...
Thompson, Kevin about 1 year ago in Back to Back Orders 1 Idea Accepted - Gauging Support