Sales Order Processing (SOP)

When an account is on Hold, you can currently still process a Sales Order within the system. It would be better if you could place a customer on hold and allow it to transact a Sales Order dependant on what 'Hold' status is given. Status ActionOn ...

We need functionality to archive sales orders by customer account number. This is crucial as we cannot delete a customer account without archiving the data first. At present we can only archive based on date, therefore, we are also archiving order...

After raising invoices customers always seem to want to add purchase order numbers. It takes a long time to resolve. You could not allow users to amend invoice numbers or values - but amending reference order number would be really useful.....

Previously logged as Wish List Number 5983. A number of customers think that it would be useful to be able to Write Off Incomplete Sales Orders in the same way as you can Write Off Incomplete Purchase Orders. There is currently no facility in SOP ...

We need functionality to purge sales orders by customer account number. This is crucial as we cannot delete a customer account without purging the data first. At present we can only purge ALL SOP data based on a date, therefore, we are also purgin...

When cancelling a purchase order or lines within it there is no option to record a reason why. This would be helpful to refer back to if there are future queries.

With Microsoft Outlook Classic support ending in 2029, Sage 200 needs to ensure full compatibility with the New Outlook application. This includes maintaining existing integrations, such as email functionality and the use of Report Designer, so th...

Would be good if there was capacity to unallocate whole order (when the order has been put on in advance).

eg The customer order number is not known or is missed when the order is created. Once the invoice has been posted you cannot change the Customer Order Number, Some organisations will not pay invoices until a purchase order number is shown on an I...

Can the SOPs and POPs have a facility so that if the order has Stage (milestone) payments, there is a way to facilitate this easily without having to mess with the stock parts? We process contracts that often have stage payments in the orders and ...