When cancelling a purchase order or lines within it there is no option to record a reason why. This would be helpful to refer back to if there are future queries.
We’re currently investigating this idea with a view to including it in a future release.
We’re looking for customers who are interested in this functionality and would be willing to talk to us about how this works in their business today and what changes would benefit them. Discussions will take around 30 minutes and we'd really appreciate your insight to shape how this feature would work.
Would it be possible to add a comments field as to why an order is being cancelled. It seems obvious why an order is being cancelled at the time but not when someone queries why later. Also would create an audit trail.
Guest
over 5 years ago
in Cancel order
0
Review in progress
1
MERGED
Ability to add reason for cancelled PO
Merged
No description provided
Guest
over 6 years ago
in Cancel order
0
Review in progress
10
MERGED
Order line cancellation reasons
Merged
It would be useful to extend the functionality whereby the system stores details of cancelled order lines in SOP (and maybe POP) so that when the user is prompted to decide whether they want to create a cancelled order line, they could also assign...
We’re currently investigating this idea with a view to including it in a future release.
We’re looking for customers who are interested in this functionality and would be willing to talk to us about how this works in their business today and what changes would benefit them. Discussions will take around 30 minutes and we'd really appreciate your insight to shape how this feature would work.
If you are interested in helping please email ukisage200productmanagement@sage.com.