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Sage 200 UKI Ideas Portal
Status Already Exists
Categories Despatch
Created by Manji Gami
Created on Jan 7, 2025

View Despatch history from Sales order

when sales orders have a number of part despatches, there is no easy way to look at the associated delivery notes

Idea Benefit easier to resolve customer queries regarding multiple dispatches from a single order
How do you solve for this problem today? via document printing process which is long winded
Product Variant Sage 200 Professional
  • Manji Gami
    Reply
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    Jan 14, 2025

    The functionality to view a dispatch note for a sales order only exists from sales order processing \ Document printing \ reprint despatch notes. this gets you to the filter where you have to enter the sales order again. So not an efficient method.

    Ideally, from the sales orders list, double click on a sales order and within the amend Order view you should be able to see all associated delivery notes, invoices and credits. Our previous system has this feature.

    1 reply
  • Admin
    Jo Kirkup
    Reply
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    Jan 13, 2025

    Thanks so much for the idea, as you can see from the earlier comments this functionality already exist in the solution so we've marked the idea as it already exists.

  • Nigel Smith
    Reply
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    Jan 13, 2025

    Mani - this has always been available in Sage 200 pro (as per Geoff's comment)

  • Geoff Turner
    Reply
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    Jan 7, 2025

    View Sales Order / Despatches. Or for a single item, View Sales Order / View Item / Despatches.

    Both with Print option to reprint the despatch note