Sales Order Processing (SOP)

It appears that SOP calculates the stock item price for Limited Price bands from the system date rather than the order date. I have a customer who is forward ordering and wants to apply a limited price for promos. Unfortunately it does not pick th...

When entering a Sales Order onto the system, you have the ability to 'Save & Print' but this option is not available on SOP Returns.

When raising a credit note for goods which the customer reported damaged or missing, it would be useful to have an option to write off that stock as the credit note is posted, since those goods aren't actually being returned but do need crediting ...

Prior to saving a Sales order, we have ability to Save and Generate instead of just Save. The Save and Generate function saves the order and generates purchase orders for both Direct to Customer and Supplier Via (back to Back) orders for the prefe...

The ability to raise an invoice based on what was on a delivery note rather than what is waiting to be invoiced. It is sometimes necessary to produce an invoice when multiple deliveries have occurred in the month but due to transport the completed...

When entering a return and credit note it is often the case that the goods are not physically returned or they are damaged and cannot be resold. Therefore a checkbox that is say normally ticked for "Return to stock" could be unticked to prevent th...

In SOP Enter New Quotation and Proforma there is a 'New' button, which allows new sales accounts to be created. This button should not be visible if the users role doesn't allow the Sales Ledger Enter New Customer Account feature. This is Known Is...

We often get customers calling in for a quotation for a single item this can we completed via the Customer Price Enquiry but currently has no flexibilityto save as a quote. Would it be possible to add save as quote to this function?

When you raise an order with a traceable item set as A Sale May Only Be From A Single Batch you are unable to fully un-allocate the stock. To fully un-allocate the stock you have to delete the line from the order. Support have advised this is as d...

At the moment there is only 1 cash account you can use, however, we sell items from various different websites which all have different branding and to different countries. It would be much better to have a cash sales account for each tax code or ...