Include support representative comments on incident manager update notifications
Include support representative comments on incident manager update notifications. The sooner we can see what your support team recommends the sooner we can act on it, and the quicker the customer gets a working solution. As resellers / Sage partne...
Change what is included in quot;period end routinesquot;
Hi, apologies if this seems a bit picky, but Ive often thought a lot of routines are quot;dumpedquot; into the heading quot;period end routinesquot; when they arent really part of this. If we take the Nominal Ledger for example....there are severa...
Guest
almost 10 years ago
in Month End
0
Idea Accepted - Gauging Support
Expand the Incident Manager update email, to include the content on what has been updated
When we received the incident manager update email, it would be useful if there was a copy of what has been updated in it. Rather than having to log in, find the incident, then the update. It simply says Your Action Required
Ability to add hundreds of attachments to Sales/Purchase ledger accounts without out of memory issues:
This is a known issue - we would like Sage to resolve. Opening and closing the program throughout the day isn't practical in a busy office with time constraints. The program should be able to deal with this process without closing the progam every...
Guest
about 9 years ago
in Known Issue
0
Idea Accepted - Gauging Support
Sage 200 is currently down due to a major outage (29/05). This is reported on https://status.sage.com/ however it would be great if we could be alerted to any major outages via email.
