Sage 200 UKI Ideas Portal

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    Invoices open to be amended up until they are Posted onto Sage.

    We need to be able to amend invoices if there is a small error - date/amount/vat code etc unfortunately once you print or save you cannot amend. It would be much better if you could amend prior to being Posted rather than having to credit and re-r...
    sean higgins 2 months ago in Post / Print 5 Idea Accepted - Gauging Support

    Posting Invoice from Invoicing populates reference and second reference as the Invoice Number

    Can the below be changed please? When you raise an order from SOP, process it all the way through, you have a Sales Ledger posting that has the reference and 2nd ref as the invoice number and order number. When you do the same on Invoicing, it was...
    Guest about 8 years ago in Post 2 Idea Accepted - Gauging Support

    To have a field on invoice to populate 2nd ref

    I have had a few clients who wish to raise an invoice from the invoice list and record information at this point which will then post through to the 2nd reference field in the customer transaction enquiry screen. This could be using the Customer O...
    David Shearer over 3 years ago in Post 0 Idea Accepted - Gauging Support

    Include support representative comments on incident manager update notifications

    Include support representative comments on incident manager update notifications. The sooner we can see what your support team recommends the sooner we can act on it, and the quicker the customer gets a working solution. As resellers / Sage partne...
    Guest over 7 years ago in Incident Management System 1 Will not implement

    The ability to use a reported in column to search the known issues list:

    The ability to use a reported in column to search the known issues list. For example, reported in VERSION NUMBER onwards or between or from or to.
    Guest almost 7 years ago in Incident Management System 0 Idea Accepted - Gauging Support

    Setting for COS postings in the invoicing module

    If a post-dated invoice is raised and posted in the Invoicing module any COS postings will be created using the system date when the invoice is posted, rather than the invoice date. Could this be changed so that either the invoice date is used for...
    Nat Evans over 7 years ago in Post 1 Idea Accepted - Gauging Support

    Expand the Incident Manager update email, to include the content on what has been updated

    When we received the incident manager update email, it would be useful if there was a copy of what has been updated in it. Rather than having to log in, find the incident, then the update. It simply says Your Action Required
    Guest over 7 years ago in Incident Management System 1 Not an idea