Sage 200 UKI Ideas Portal
Please note the following Sage 200 Ideas Portal Guidelines apply to the use of this portal.
Please note the following Sage 200 Ideas Portal Guidelines apply to the use of this portal.
We need to be able to amend invoices if there is a small error - date/amount/vat code etc unfortunately once you print or save you cannot amend. It would be much better if you could amend prior to being Posted rather than having to credit and re-raise invoices.
| Idea Benefit | improve efficiency save time |
| How do you solve for this problem today? | Have to credit invoice/allocate if there is an error then re-raise invoice inefficient and time consuming. |
| Product Variant | Sage 200 Professional |
Idea Accepted - Gauging Support
I also posted this reply to the other, merged, idea.
If the change is simply a change of invoice address you can select the invoice, click on the reprint button in the toolbar, and then you have the ability to change the address. You cannot change any other details.
If an invoice is incorrect as a result of an error on the sales order, it is important to cancel the invoice, make the correction to the order, and then re-process the invoice. It wouldn't take much longer than simply amending the invoice, but also ensures that your data integrity is rock solid.
Imagine running a report of sales orders created today, to then try to reconcile to invoices for those same orders to then find a difference between the two. You could spend hours trying to identify why there is a discrepancy.
Also, bear in mind that an invoice is a legal document. If a customer receives an invoice, but then subsequently receives an invoice with the same number but differing values, which one are they supposed to take as the correct one? They also may require a credit note to satisfy their accounts teams needs.
Could this be done on Sage 200 Standard as well??
I totally agree.... this is the worst thing about moving away from Sage 50.