Sales Order Processing (SOP)

It would be good if you could either hide the Unit of Sale Field on a Sales Return for a Free Text Item, it is easy to enter the price in here by mistake so would be better if it wasn't displayed or you had the option to either display it or not.

If an order is despatched in error, or wrong quantity despatched, or we want to bring it back to change some text on the order before running the invoice etc etc, it is a very cumbersome process to 'Amend Despatch'. It must be done line by line, a...

Customer would like to be able to reduce the number of leading zeros on purchase and sales order processing numbering to 6 instead of 10

We have many orders where we produce a product for a customer on one order, but the customers require the delivery of the orders to be sent to multiple sites. For example, a major retailer may place an order for bespoke items for a national roll-o...

When entering a new Sales Order in SOP, any date can be entered without any flag. The date entered should be subjected to validation such that if the date is greater than the current year, or any other parameter as set, then it alerts you to check...

Apparently since upgrading to 2016 we can no longer update invoices that have just been generated to the sales ledger for customers on stop - it gives an error report. We have to remove the 'on hold' for those customers, updated the invoices, then...

When Sales/Purchase order is raised, the customer/supplier Order is entered at SOP/POP order entry level. However when actual invoice is posted via SOP/POP, only Sages order number become available in Sales/Purchase ledger as 2nd ref. Some custome...

Currently as per Sage documentation, it states 'You cannot convert a quotation in the following circumstance': 'The stock item is no longer stored at the warehouse specified for the item in the quotation'. Every time you go to convert a quote, it ...

We've recently changed from 50 to 200 and I cannot understand how an 'upgraded' system lacks the flexibility of 50? Not being able to edit an invoice, once printed(as mentioned by an earlier comment) is very frustrating. We continually need to iss...

Currently when you add a comment line to a quotation / order, it is in standard format/font and blends into the rest of the quotation. Quotations I produce are usually quite long with many items on one quotation/order. I usually add 'Comment lines...