SOP - New Return From Order allows you to return higher Qty than what was originally sold
I've noticed that Sage will allow you to create returns which then exceed the Qty originally sold. For example if you have a sales order which you sold 4x of something. You can create a return linked to the SO by using the "New Return From Order" ...
John Wilkins
almost 2 years ago
in New/Amend Return
0
Idea Accepted - Gauging Support
Sales Return - Copy from order to exclude order lines not despatched
In New Sales Return, when selecting to "Copy Order", only order lines with quantities that have been despatched should be copied. This is to prevent a return of an item or quantity that has not yet been despatched.
Kate Hutchinson
over 1 year ago
in New/Amend Return
0
Idea Accepted - Gauging Support
When doing a SOP Return it would be great for the system to generate a document that can be sent to the customer in the same way it does when you enter an order.
No description provided
Sarah Lancaster
almost 8 years ago
in New/Amend Return
0
Idea Accepted - Gauging Support
Our customers like us to issue an RMA number and returns paperwork. You can create a Sales Return in Sage200 but you cannot print it? Even though, for the most part, it would use the same template as the Sales Order? It would be super helpful to b...
Guest
almost 6 years ago
in New/Amend Return
0
Idea Accepted - Gauging Support
Debit note, virtual return to impact the invoice value initiated by a customer e.g. when goods have been returned by the customer and they have discarded goods rather than returning them i.e. perishable items Similar to https://www.sagecity.com/gb...
Kate Hutchinson
over 6 years ago
in New/Amend Return
0
Idea Accepted - Gauging Support
Back to Back Sales Return (Credit Note) - sending items direct back to supplier
A large proportion or sales orders are delivered ‘back to back’.A similarprocess is requiredfor the management or sales returns. i.e.from a sales return the user would have the ability to automatically generate a purchase return.
Guest
over 10 years ago
in New/Amend Return
0
Idea Accepted - Gauging Support
Include support representative comments on incident manager update notifications
Include support representative comments on incident manager update notifications. The sooner we can see what your support team recommends the sooner we can act on it, and the quicker the customer gets a working solution. As resellers / Sage partne...
