Sage 200 UKI Ideas Portal

Amend stock item memo screen could very easily cause you to lose information

When you click "Amend Item" on a stock item within Stock Control & go to the 'Memo' tab, you can type in the bottom "Memo Text" box. Even if you save the amendment, it will not retain what you've entered. See picture 1 attached.

If you want to save some details you have to click "Add" first. See picture 2. Once you save following clicking on the "Add" button, it will appear like this. See picture 3.

So could Sage please prevent you from being able to type in the "Memo Text" box if you've not first clicked "Add"? It would prevent things from being entered incorrectly by the user and avoid info potentially being lost.

  • John Wilkins
  • Dec 11 2023
  • Not an idea
Idea Benefit Eliminate risk of entering info & it not saving.
  • Admin
    Jo Kirkup commented
    14 Dec, 2023 03:40pm

    This has now been confirmed by our customer services team as a defect/ known issue and will be fed back to your partner. The reference number is 8634, our approach to defect resolution is outlined in our lifecycle documentation.

  • Admin
    Jo Kirkup commented
    12 Dec, 2023 11:17am

    thanks for raising this - this is not an idea, this sounds like an issue so should be raised as a defect. I'll pass the details onto our customer services team who will replicate it, confirm it and liaise with your business partner