Sales Order Processing (SOP)

When customers need to return unwanted goods, they need to be told (a) where to return them to, (b) that they wont receive full credit unless the goods are in good condition, and (c) they may be subject to a re-stocking charge. The principles mirr...

It would be useful to know who initially created a sales/purchase order, rather than just who saved it or amended it.

Stock items have a section where you can fill in the nominal code, including cost centre and department, but when raising a sales order every line defaults to the Customer cost centre and department even if there is data in the stock item. We want...

At the moment when creating an invoice the date of the invoice defaults to the current day. This can cause issues if invoices are being created in a different period to the one they are to be posted in, if you do not remember to change the date ma...

Would be beneficial to have a column to show if the picking list has been printed for an order or not - this will help clients see if the order has been sent to be picked. Printing Picking Lists - option to be able to select Sales orders then righ...

In Sage 200 Professional, would like to be able to create a standard item SOP, add in the stock code but leave the quantity as 0, like you can in Sage 50 and then save it, so I can come back to it when I know the exact quantities and update them t...

In the previous versions, the quantity field used to remain highlighted if the item was out of stock but now it only remains highlighted until you move onto the next line. The user would like the out of stock lines to remain highlighted at all times.

When entering a free text item on a SOP and then creating an PO from that sale, the costs dont pull through so have to be retyped in - also if you amend a stock item cost on a sale it reverts back on the PO

If you have a number of Sales Orders on the system for an account and the Sales Account is put on Hold, we would like the Outstanding Sales Orders to be also put on Hold. This is often used as a bargaining chip in resolving disputes. Why supply wh...

Have later versions separated the amend order hold status from cancelling orders function? It would be good to have these separate as our users need to be able to take orders off hold but do not need to be able to cancel orders. It's a control issue.