Sales Order Processing (SOP)

Go to sales order list and click on any live sales order, it defaults to amend order. The only time it doesn't is when clicking on a completed sales order, it goes to view order. Whilst there is the above toolbar to use to view or amend a sales or...

Sage allows you to back date an invoice before the despatch date. We have had timing issues between sales and cost of sales because an order has been despatched on the first day of the month but mistakenly invoiced on the last day of the previous ...

Currently as per Sage documentation, it states 'You cannot convert a quotation in the following circumstance': 'The stock item is no longer stored at the warehouse specified for the item in the quotation'. Every time you go to convert a quote, it ...

Currently when you add a comment line to a quotation / order, it is in standard format/font and blends into the rest of the quotation. Quotations I produce are usually quite long with many items on one quotation/order. I usually add 'Comment lines...

It would be beneficial if you could have more than 2 decimal places when adding in a discount value as 2 decimal points is sometimes not accurate enough

Currently, Sage works on consolidated billing for delivery addresses if different or you can bypass this and print all orders onto one invoice. However there are requests to have the ability to consolidate sales orders with the same order numbers ...

We have SOPs with multiple occurrences of the same item, all with the same due date. But these have been made against dedicated works orders for each line. We cannot therefore distinguish whether we are allocating or despatching the appropriate line.

The payment terms from the sales ledger account to appear on the screen of enter new order (preferably full option). Ideally below the customer order number. We have a customer that is taking vast numbers of calls a day and at the moment, they nee...

Would it not be better practice for the purchase and sales orders to use the nominal codes for the relevant stock item rather than use the defaults against the customer / supplier? We are a multi-disciplined company with several departments and it...

You are able to save an item line even if the nominal code combination does not exist, you only get a yellow visual warning and this is easily missed by users. It would be better to force users to enter a correct nominal code combination as extra ...