Sales Order Processing (SOP)

It appears that SOP calculates the stock item price for Limited Price bands from the system date rather than the order date. I have a customer who is forward ordering and wants to apply a limited price for promos. Unfortunately it does not pick th...

When raising a credit note for goods which the customer reported damaged or missing, it would be useful to have an option to write off that stock as the credit note is posted, since those goods aren't actually being returned but do need crediting ...

The ability to raise an invoice based on what was on a delivery note rather than what is waiting to be invoiced. It is sometimes necessary to produce an invoice when multiple deliveries have occurred in the month but due to transport the completed...

In SOP Enter New Quotation and Proforma there is a 'New' button, which allows new sales accounts to be created. This button should not be visible if the users role doesn't allow the Sales Ledger Enter New Customer Account feature. This is Known Is...

When you raise an order with a traceable item set as A Sale May Only Be From A Single Batch you are unable to fully un-allocate the stock. To fully un-allocate the stock you have to delete the line from the order. Support have advised this is as d...

When entering a return and credit note it is often the case that the goods are not physically returned or they are damaged and cannot be resold. Therefore a checkbox that is say normally ticked for "Return to stock" could be unticked to prevent th...

We often get customers calling in for a quotation for a single item this can we completed via the Customer Price Enquiry but currently has no flexibilityto save as a quote. Would it be possible to add save as quote to this function?

At the moment there is only 1 cash account you can use, however, we sell items from various different websites which all have different branding and to different countries. It would be much better to have a cash sales account for each tax code or ...

When an invoice has for example 70 lines each lines has net and vat which is printed on the invoice. The header then calculates the VAT on the Net value not the individual lines. Due to rounding this can causes discrepancies. Is there a possibilit...

We have many orders where we produce a product for a customer on one order, but the customers require the delivery of the orders to be sent to multiple sites. For example, a major retailer may place an order for bespoke items for a national roll-o...