Sage 200 UKI Ideas Portal

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    Would like to amend the goods received on direct delivery and back to back orders

    Linked to ITS wish 2718: Would like to amend the goods received on direct delivery and back to back orders Currently, looking at article 192790 (Handling Partially Complete DirectToCustomer Orders) you are unable to amend goods received if you acc...
    Guest about 10 years ago in Amend GRN 1 Idea Accepted - Gauging Support

    Include support representative comments on incident manager update notifications

    Include support representative comments on incident manager update notifications. The sooner we can see what your support team recommends the sooner we can act on it, and the quicker the customer gets a working solution. As resellers / Sage partne...
    Guest over 7 years ago in Incident Management System 1 Will not implement

    The ability to use a reported in column to search the known issues list:

    The ability to use a reported in column to search the known issues list. For example, reported in VERSION NUMBER onwards or between or from or to.
    Guest about 7 years ago in Incident Management System 0 Idea Accepted - Gauging Support

    Expand the Incident Manager update email, to include the content on what has been updated

    When we received the incident manager update email, it would be useful if there was a copy of what has been updated in it. Rather than having to log in, find the incident, then the update. It simply says Your Action Required
    Guest over 7 years ago in Incident Management System 1 Not an idea