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Sales Order Processing (SOP)

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Stop Sales Order transaction when Account is on Hold

When an account is on Hold, you can currently still process a Sales Order within the system. It would be better if you could place a customer on hold and allow it to transact a Sales Order dependant on what 'Hold' status is given. Status ActionOn ...
Guest over 6 years ago in New/Amend Order 1 Review in progress

SOP - New Return From Order allows you to return higher Qty than what was originally sold

I've noticed that Sage will allow you to create returns which then exceed the Qty originally sold. For example if you have a sales order which you sold 4x of something. You can create a return linked to the SO by using the "New Return From Order" ...
John Wilkins 8 months ago in New/Amend Return 0 Idea Accepted - Gauging Support

Pay Now button on Pro Forma Invoices

We use invoice payments via Stripe for SOP invoices but would like to extend this to pro forma invoices also. Currently it is not possible to add a Pay Now button to a pro forma invoice layout. The benefits of having this on pro forma invoices are...
Dan Hall about 1 year ago in Print 0 Idea Accepted - Gauging Support

SOP Despatch, tracking screen. Pieces. Need extra fields for package type / no of packages.

Pieces is being used to show the number of pallets being sent. Package information is also required, the number of packages and type of package (from a drop down if possible). Box/Carton etc
Karen Ona Gibbons 8 months ago in Despatch 3 Idea Accepted - Gauging Support

Sales orders turn red when they have gone passed their promised delivery date

In Sage 50 when a stock item fell below its minimum stock holding it used to turn red. I have always thought this would be a good feature to apply to both sales and purchase orders that have gone passed their delivery/despatch dates rather than ha...
Louise Sellars over 1 year ago in List 0 Idea Accepted - Gauging Support

Commercial Invoice Printing

It would be nice to have the ability to print 'commercial invoice' from the drop down options in the Sales Orders List. At the moment it's hidden away in the Document Printing menu all by itself, therefore having to access a new screen, when it co...
Marie Holt over 1 year ago in Print Invoice 6 Idea Accepted - Gauging Support

Back-to-Back Orders

The functionality whilst raising purchase orders directly from sales orders needs vast improvement overall. There are too many pitfalls. It would help the user by being able to raise PO directly from each specific product particularly where multip...
Thompson, Kevin 12 months ago in Back to Back Orders 1 Idea Accepted - Gauging Support

Comments relating to individual customer delivery address

When a customer has multiple delivery addresses, with differing book in details, there is no where to link "notes" to a specific address. This then doesn't populate automatically (because I cant link a relevant field in report designer) Even if I ...
Laura Bingham 5 months ago in Despatch 0 Idea Accepted - Gauging Support

Index Customer Delivery Addresses

If a primary key ID is added to the Customer Delivery Addresses data table, it could then be possible to overwrite / replace records using an upload based on matching record ID.
Nicola Burns 8 months ago in Delivery Address 3 Idea Accepted - Gauging Support

Allow stock to be allocated to pro forma invoice before payment received

We need to be able to allocate stock to a pro forma before payment is received. Payment can often take +1 days to come through and we run the risk of stock not being available to fulfil the order.
Elka Williams over 1 year ago in New/Amend Pro Forma 0 Idea Accepted - Gauging Support