Sales Ledger (Customers)

When contacting the customer they always ask for their PO number which isn't shown on the debtors list - this is a basic requirement of credit control.

We use account status "on hold" for past due SL accounts. When the customers pays, we enter the receipt and a pop up reminds us the account is on hold and asks if we wish to continue. Then we complete the receipt and have to go into amend account ...

It'd be useful if you could adjust the height of the "Transactions" section when in the "Customer Transaction Enquiry" screen. Sometimes there might be one transaction with lots of lines in the nominal sub-section, or several invoices in the alloc...

When processing Payments (Refunds) to customers, it would be great if you could then create an ebanking file to pull into the bank

It would be useful to add a remittance to a sales receipt on customers.

When customer over-pays an invoice the payment is receipted and the user goes to transaction enquiry to add memo line against the over-payment with reason i.e. inv 12345 paid twice - or under-payment i.e. VAT omitted from receipt

When receiving orders from countries like South Korea & Greece the Delivery address does not handle the local language of the country. i.e. it replaced foreign characters with question marks.

In Supplier Transaction Query and Customer Transaction Query, instead of having "Allocated" amount we should have an option to add the Unallocated amount instead.

ON AR enquiry when you click on the allocation drilldown for a payment as well as showing the current info (inv number, amount) please can you add in invoice date and deu date

Doing credit control for a larger organisation it is easier to put everything into a spreadsheet where we can put notes that can be seen by all line managers, not everyone has access to Sage. But once done we are then having to put the notes onto ...