When customer over-pays an invoice the payment is receipted and the user goes to transaction enquiry to add memo line against the over-payment with reason i.e. inv 12345 paid twice - or under-payment i.e. VAT omitted from receipt
Oldschool Oldschool
| Idea Benefit | Less time wasted - more efficient - dont forget |
| How do you solve for this problem today? | We have to go the long way around to put memo on account - most people forget |
