Include support representative comments on incident manager update notifications
Include support representative comments on incident manager update notifications. The sooner we can see what your support team recommends the sooner we can act on it, and the quicker the customer gets a working solution. As resellers / Sage partne...
Expand the Incident Manager update email, to include the content on what has been updated
When we received the incident manager update email, it would be useful if there was a copy of what has been updated in it. Rather than having to log in, find the incident, then the update. It simply says Your Action Required
Add Quantity Status Pipeline Indicator to the Sales Document Status List workspace.
The Sales Document Status List workspace does not show orders on the Value Status Pipeline Indicator for orders with no price. Any order that is put on with a pound;0 total, the order will not update. However, if there is multiple items on the ord...
Guest
almost 10 years ago
in Sales Document Status
0
Idea Accepted - Gauging Support
We use Sales Document Status workspace all day every day. Since upgrading a few weeks ago from Sage 200 2011 to 2016 version, we've lost a load of space in the new design causing unnecessary scrolling. There is also a major performance problem but...
