Sage 200 UKI Ideas Portal

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    Include support representative comments on incident manager update notifications

    Include support representative comments on incident manager update notifications. The sooner we can see what your support team recommends the sooner we can act on it, and the quicker the customer gets a working solution. As resellers / Sage partne...
    Guest over 7 years ago in Incident Management System 1 Will not implement

    Copy / Copy and Reverse Buttons

    This is a feature in PS Financials transactions have a copy and copy/reverse button making it easily to replicate transactions - either as corrections or for recurring transactions. This would pre-populate the transaction window with the details (...
    Guest over 5 years ago in Duplicate Transaction / Duplicate Transaction 0 Idea Accepted - Gauging Support

    The ability to use a reported in column to search the known issues list:

    The ability to use a reported in column to search the known issues list. For example, reported in VERSION NUMBER onwards or between or from or to.
    Guest about 7 years ago in Incident Management System 0 Idea Accepted - Gauging Support

    Expand the Incident Manager update email, to include the content on what has been updated

    When we received the incident manager update email, it would be useful if there was a copy of what has been updated in it. Rather than having to log in, find the incident, then the update. It simply says Your Action Required
    Guest over 7 years ago in Incident Management System 1 Not an idea