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Sage 200 UKI Ideas Portal
Status Idea Accepted - Gauging Support
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Created by simon IT tech
Created on Oct 15, 2024

Allow Unicode characters in address details

When receiving orders from countries like South Korea & Greece the Delivery address does not handle the local language of the country. i.e. it replaced foreign characters with question marks.



Idea Benefit Sage cannot output the shipping label in the correct format
How do you solve for this problem today? We have to create a shipping label separately outside of Sage
  • Andrew Douglas
    Reply
    |
    Oct 17, 2024

    Report designer itself is capable of displaying foreign characters. If you can get SQL to correctly store the characters then they would be used on the reports/labels.

    The main issue is the text fields in the SQL database. The standard fields are all varchar fields which doesn't support unicode.
    There are workarounds but they are not technically supported by Sage.

    Some official support for unicode characters would be nice.