We do a lot of back to back orders. When an amendment is made to a sales order after a linked purchase order has been created - the change occurs on both the sales and purchase order - but the net value of the purchase order does not change. The incorrect order PO value then pulls through when goods receiving or viewing the order
Idea Benefit | Stops customer continually checking PO's to see why they do not balance to purchase invoice amount. Provides customer with more confidence in the system. |
How do you solve for this problem today? | We have to pretend to amend an order line in the PO and re-save - effectively refreshing the order |