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Sage 200 UKI Ideas Portal
Status Idea Accepted - Gauging Support
Categories Print
Created by Guest
Created on Oct 30, 2019

When invoicing sales orders why do we have to untick the "Layout" box AND the "use invoice default layout" option to ensure the correct customer layout for invoicing is picked up. If a customer a/c specifies ESD layout surely this shoul

When invoicing sales orders why do we have to untick the "Layout" box AND the "use invoice default layout" option to ensure the correct customer layout for invoicing is picked up. If a customer a/c specifies ESD layout surely this shoul

  • Andrew Dunn
    Reply
    |
    Mar 4, 2025

    Should the request be that the Print Invoice routine should be able to generate multiple spool files, one of each layout, as per the Print Statements process

    I just spent over 1/2 day trying to figure out what the options do

    The print invoice process can only generate one spool file - unlike print statements

    If you want to print a specific layout, as per the customer settings, you must filter the order list by that layout

    If the orders / customer all use the same layout, the Use Invoice Default option does nothing

    If you try to select orders that require different layouts, the default invoice layout will be used

    The check box of "Use Invoice Default Layout" is an option to override the default layout being used

    If you are trying to print invoices for customers with different layout settings, you will always be printing the wrong layout for at least one of the customers