Sage 200 UKI Ideas Portal

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    Include support representative comments on incident manager update notifications

    Include support representative comments on incident manager update notifications. The sooner we can see what your support team recommends the sooner we can act on it, and the quicker the customer gets a working solution. As resellers / Sage partne...
    Guest over 7 years ago in Incident Management System 1 Will not implement

    The ability to use a reported in column to search the known issues list:

    The ability to use a reported in column to search the known issues list. For example, reported in VERSION NUMBER onwards or between or from or to.
    Guest almost 7 years ago in Incident Management System 0 Idea Accepted - Gauging Support

    Expand the Incident Manager update email, to include the content on what has been updated

    When we received the incident manager update email, it would be useful if there was a copy of what has been updated in it. Rather than having to log in, find the incident, then the update. It simply says Your Action Required
    Guest over 7 years ago in Incident Management System 1 Not an idea

    Allow order lines to be chosen in workspace for processing

    When using workspace to book an order into the system or transact the invoice on the order, it would be nice to choose the items showing in the workspace and then action these. The relevant screen will then populate the items you have just ticked ...
    Guest about 7 years ago in Grids 0 Idea Accepted - Gauging Support