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Sales Order Processing (SOP)

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Be able to reinstate a cancelled order

A client cancelled a PO due to disagreement on price with supplier, then the supplier advised they would honour the price. In this case the client liked to used the original PO as the supplier had that PO number from the client and not raise a new...
Phil Edmondson about 3 years ago in New/Amend Order 0 Idea Accepted - Gauging Support

Capability to use 'Transaction analysis' codes at point of entry of a sales ledger transaction, stock item or sales order

Mostly described in the title, but at present you can only use transaction analysis codes on sales transactions retrospectively, which doesn't make much sense. Ideally transaction analysis codes could be assigned at any point through the process.
Guest almost 4 years ago in New/Amend Order 0 Idea Accepted - Gauging Support

Pro-Forma Converted rather than completed

In the list view currently, the document status for a converted pro-forma is completed. I think it would be really helpful to have the status as converted rather than completed.
Guest about 3 years ago in Convert Pro Forma 0 Idea Accepted - Gauging Support

Insert lines on an Order or Quote

Ability to insert a line on an order/quote. For example if you have a 30 line order and need to add a line at position 3 you currently have to click Move Up 27 times, it would save time to have an 'Insert Below' option.
Guest almost 9 years ago in New/Amend Order 1 Idea Accepted - Gauging Support

Amend Order Status form is for both changing the hold status and cancelling orders.

Have later versions separated the amend order hold status from cancelling orders function? It would be good to have these separate as our users need to be able to take orders off hold but do not need to be able to cancel orders. It's a control issue.
Guest over 1 year ago in Cancel order 0 Idea Accepted - Gauging Support

General settings option to take cost centre from stock code rather than Customer.

Stock items have a section where you can fill in the nominal code, including cost centre and department, but when raising a sales order every line defaults to the Customer cost centre and department even if there is data in the stock item. We want...
Victoria Holtom 8 months ago in New/Amend Order 1 Idea Accepted - Gauging Support

Ability to consolidate Despatch Notes

My client has requested the ability to consolidate SOP Despatch Notes in the same way that you can consolidate invoices. The example being, if you have multiple Sales Orders on the system for one customer you might want to ship the goods together ...
Michelle White over 8 years ago in Despatch 0 Idea Accepted - Gauging Support

Sales Order Button for Save and Generate Order Acknowledgement

A customer has requested an option to produce the Order Acknowledgement from within the Enter Sales Order process, which would save time for them as the person entering the order is the person printing the acknowledgement. For people who don't wan...
Gary Butler about 4 years ago in New/Amend Order 0 Idea Accepted - Gauging Support

Enable Credit Limits for Quotes on SOP

Would be a good feature to be able to see credit limits across SOP alloptions i.e. Quotes/Pro Forma. Client wants to have more control on what customers are offered when Quoting so would be beneficial for a credit limit pop up to show if the quote...
Phil Edmondson almost 5 years ago in New/Amend Quote 0 Idea Accepted - Gauging Support

Free Text Costs from SOP pull through onto PO

When entering a free text item on a SOP and then creating an PO from that sale, the costs dont pull through so have to be retyped in - also if you amend a stock item cost on a sale it reverts back on the PO
Jane Smith 8 months ago in New/Amend Order 1 Idea Accepted - Gauging Support