When entering a SL customer receipt / payment, option to toggle on/off account hold status
We use account status "on hold" for past due SL accounts. When the customers pays, we enter the receipt and a pop up reminds us the account is on hold and asks if we wish to continue. Then we complete the receipt and have to go into amend account ...
A flag or warning if an invoice is generated with a zero value line
Our Customer Service Team will sometimes add a line to a sales order and forget to put a unit price. When it comes to despatching/invoicing, the Finance Team can perform allocation through to emailing the invoice, without needing to open or view t...
Tom Allsop
3 months ago
in New/Amend Order
1
Idea Accepted - Gauging Support
It is a legal requirement to keep documents for customers / suppliers for a number of years, the customers want these attachments to be easily accessible, currently when archiving takes place the links to these documents are removed, and the docum...
Vicci Crawshaw
10 months ago
in Archive / Archive
1
Idea Accepted - Gauging Support
We need functionality to archive sales orders by customer account number. This is crucial as we cannot delete a customer account without archiving the data first. At present we can only archive based on date, therefore, we are also archiving order...
Katja Monks
over 1 year ago
in Archive
0
Idea Accepted - Gauging Support
Putting (Sales) orders on hold is a useful way (The only way?) of preventing orders being processed - a typical example is DX imports where users tend to check the option to put created orders on hold. We have another customer trying to implement ...
Andrew Dunn
4 months ago
in Amend Order Status
0
Idea Accepted - Gauging Support
Allow filters to be set up the same way as custom report manager
There is a function to set a filter on a list view as public or private but it would be really beneficial to be able to tick per user if they have access to it or if it's hidden. We rely heavily on filters across modules and often they are relevan...
Ella Browell
6 months ago
in List / List
1
Idea Accepted - Gauging Support
Similar to being on hold, is there a way that triggers if a customer is on proforma
We dont want to ship goods before payment has been received with certain customers. There is currently no way of the team knowing if a customer needs a pro-forma before the sales order is raised. Is it possible to raise a warning similar to being ...
Daniel Pearce
3 months ago
in New/Amend Order
3
Further Information Required
On SAGE 50, you can press F3 to allocate a full payment but on SAGE 200 you have to triple click. The 'auto allocate' doesn't work when they pay invoices and miss a couple out in between. We sometimes have to allocate over 100 transactions to a pa...
Hennessey, Megan
about 1 year ago
in Payment / Payment/Receipt
4
Idea Accepted - Gauging Support
