Include support representative comments on incident manager update notifications
Include support representative comments on incident manager update notifications. The sooner we can see what your support team recommends the sooner we can act on it, and the quicker the customer gets a working solution. As resellers / Sage partne...
Expand the Incident Manager update email, to include the content on what has been updated
When we received the incident manager update email, it would be useful if there was a copy of what has been updated in it. Rather than having to log in, find the incident, then the update. It simply says Your Action Required
User Access Screen - Change the default of save and close screen
We are on the limit of 150 users to get this screen to open. When changing many users this creates a similar time out error as occurs when more than 150 users are allocated. It would help to not have to wait for the screen to re-open after you hav...
