Why the manual click to refresh and see current data? What are the limitations that make this necessary? Can this be changed (or made optional - but why would you not want to?) so whenever a change takes place the refresh function happens automati...
Guest
over 4 years ago
in List
1
Idea Accepted - Gauging Support
Bill of materials - Ability to rearrange toolbar icons please!
We are able to select which icons appear in toolbars but cannot rearrange. eg. Having delete in the current location seems illogical as is View. Drag and drop interfaces are commonplace in most applications nowadays, can we have it too please?
Guest
over 4 years ago
in List
0
Idea Accepted - Gauging Support
Include support representative comments on incident manager update notifications
Include support representative comments on incident manager update notifications. The sooner we can see what your support team recommends the sooner we can act on it, and the quicker the customer gets a working solution. As resellers / Sage partne...
Expand the Incident Manager update email, to include the content on what has been updated
When we received the incident manager update email, it would be useful if there was a copy of what has been updated in it. Rather than having to log in, find the incident, then the update. It simply says Your Action Required
