Include support representative comments on incident manager update notifications
Include support representative comments on incident manager update notifications. The sooner we can see what your support team recommends the sooner we can act on it, and the quicker the customer gets a working solution. As resellers / Sage partne...
Expand the Incident Manager update email, to include the content on what has been updated
When we received the incident manager update email, it would be useful if there was a copy of what has been updated in it. Rather than having to log in, find the incident, then the update. It simply says Your Action Required
Application Programming Interface (API) for Academies Accounts Return (AR) to the ESFA (Dept of Education)
I have just watched a Webinar by ESFA regarding the API and implied that Sage was ready to activate this if we choose to start using this process. Is anyone else using this already? Has the procedure been finalised and rolled out?
Guest
over 2 years ago
in Amendability
1
Will not implement