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Write Off Small amounts to follow Transaction Date Validation settings

Hi,We&ve had a request from a customer asking if it would be possible in a later version to have the Write Off Small amounts wizard obey Transaction Date validation settings. IE if a transaction which is to be written off has a date in a close...
Stuart Mcalister over 5 years ago in Write Off Small Amounts 0 Idea Accepted - Gauging Support

Include support representative comments on incident manager update notifications

Include support representative comments on incident manager update notifications. The sooner we can see what your support team recommends the sooner we can act on it, and the quicker the customer gets a working solution. As resellers / Sage partne...
Guest over 7 years ago in Incident Management System 1 Will not implement

The ability to use a reported in column to search the known issues list:

The ability to use a reported in column to search the known issues list. For example, reported in VERSION NUMBER onwards or between or from or to.
Guest about 7 years ago in Incident Management System 0 Idea Accepted - Gauging Support

Expand the Incident Manager update email, to include the content on what has been updated

When we received the incident manager update email, it would be useful if there was a copy of what has been updated in it. Rather than having to log in, find the incident, then the update. It simply says Your Action Required
Guest over 7 years ago in Incident Management System 1 Not an idea

Being able to change the default Write Off Value in Write off Customer Small Amounts

The default value inWrite off Customer Small Amounts is the extremely large figure of £200, there seems to be nowhere you can change this. Given that this is normally used to write off a few pence here and there, £200 seems an awful lot. Ive check...
Guest over 2 years ago in Write Off Small Amounts / Write Off Small Amounts 0 Idea Accepted - Gauging Support