Enter/Amend Communications when Sales Ledger Account is on hold
Sales Ledger Communications were introduced in Sage 200 2025R1. Its only available to add/edit a record through "Sales Ledger New/Amend Account" forms. However, anyone can view communications through Sales Ledger Enquiry. As it stands a Sage User ...
Jenkins Jenkins
about 2 months ago
in Communications
0
Idea Accepted - Gauging Support
Include support representative comments on incident manager update notifications
Include support representative comments on incident manager update notifications. The sooner we can see what your support team recommends the sooner we can act on it, and the quicker the customer gets a working solution. As resellers / Sage partne...
Expand the Incident Manager update email, to include the content on what has been updated
When we received the incident manager update email, it would be useful if there was a copy of what has been updated in it. Rather than having to log in, find the incident, then the update. It simply says Your Action Required
