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Sales Return - Copy from order to exclude order lines not despatched

In New Sales Return, when selecting to "Copy Order", only order lines with quantities that have been despatched should be copied. This is to prevent a return of an item or quantity that has not yet been despatched.
Kate Hutchinson 4 months ago in New/Amend Return 0 Idea Accepted - Gauging Support

SOP - New Return From Order allows you to return higher Qty than what was originally sold

I've noticed that Sage will allow you to create returns which then exceed the Qty originally sold. For example if you have a sales order which you sold 4x of something. You can create a return linked to the SO by using the "New Return From Order" ...
John Wilkins 8 months ago in New/Amend Return 0 Idea Accepted - Gauging Support

When doing a SOP Return it would be great for the system to generate a document that can be sent to the customer in the same way it does when you enter an order.

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Sarah Lancaster over 6 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

Print Sales Returns

Our customers like us to issue an RMA number and returns paperwork. You can create a Sales Return in Sage200 but you cannot print it? Even though, for the most part, it would use the same template as the Sales Order? It would be super helpful to b...
Guest over 4 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

Stock - Debit Note

Debit note, virtual return to impact the invoice value initiated by a customer e.g. when goods have been returned by the customer and they have discarded goods rather than returning them i.e. perishable items Similar to https://www.sagecity.com/gb...
Kate Hutchinson about 5 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

Save & Print SOP Returns

When entering a Sales Order onto the system, you have the ability to 'Save & Print' but this option is not available on SOP Returns.
Guest about 4 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

Back to Back Sales Return (Credit Note) - sending items direct back to supplier

A large proportion or sales orders are delivered ‘back to back’.A similarprocess is requiredfor the management or sales returns. i.e.from a sales return the user would have the ability to automatically generate a purchase return.
Guest about 9 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

SOP Credit notes - credit note due date to calculate same as does for invoice due date

When raising a SOP credit note our client would like the due date of the credit note when posted to be calculated using the same rules as for calculating the invoice due date. e.g. 30 days from end of month
Guest over 6 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

The Option to Hide the Unit of Sale Field on the Sales Return Field.

It would be good if you could either hide the Unit of Sale Field on a Sales Return for a Free Text Item, it is easy to enter the price in here by mistake so would be better if it wasn't displayed or you had the option to either display it or not.
Carolyn Innes about 7 years ago in New/Amend Return 0 Idea Accepted - Gauging Support