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Sage 200 UKI Ideas Portal

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Credit note reasons

Add in the ability to select reasons for a credit note from a drop down list to ensure better analysis of credit reasons (i.e. invoicing error, customer returned due to product issue, etc)
Tayla Adams 26 days ago in Invoice/Credit / New/Amend Invoice / New/Amend Return 0 Idea Accepted - Gauging Support

Bring Sage SOP Document No in to Opayo Transaction detail

When using the Pay Now button on proformas, there is no way to track the Opayo payment from within Opayo transactions back to the original document in Sage. Bringing through the Unique SOP Document Number from the Pro Forma would assist with this.
Christian Marron 2 months ago in Opayo 0 Idea Accepted - Gauging Support

Bring Customer Email Address through to Opayo

Opayo have the functionality to send email receipts to customers to confirm payment. For Opayo to do so, they require the email address to be included within the PayNow button.
Samantha Bridgewater over 1 year ago in Opayo 1 Idea Accepted - Gauging Support

SOP - New Return From Order allows you to return higher Qty than what was originally sold

I've noticed that Sage will allow you to create returns which then exceed the Qty originally sold. For example if you have a sales order which you sold 4x of something. You can create a return linked to the SO by using the "New Return From Order" ...
John Wilkins almost 2 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

Sales Return - Copy from order to exclude order lines not despatched

In New Sales Return, when selecting to "Copy Order", only order lines with quantities that have been despatched should be copied. This is to prevent a return of an item or quantity that has not yet been despatched.
Kate Hutchinson over 1 year ago in New/Amend Return 0 Idea Accepted - Gauging Support

Default to not saving payment card details

Currently when processing a card payment with order the default is to save the card details for future transactions, the default should be not to save the details unless permitted by the card holder. Trade customers generally say store the details...
Robert Lewis 9 months ago in Opayo / Payment/Receipt 0 Idea Accepted - Gauging Support

When doing a SOP Return it would be great for the system to generate a document that can be sent to the customer in the same way it does when you enter an order.

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Sarah Lancaster almost 8 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

Card payments via Lloyd's cardnet automation

We use Lloyd's Cardnet as our card payment provider. A large number of our card payments come up with an error in Sage but do still appear in our bank. At present we are having to check our card provider portal to see the money has come in and the...
Karen Marsh 6 months ago in Opayo 1 Not an idea

Opayo 'Request Card Payment' Button on Sage 200

Similar to Sage50, on the Customer List Screen, a button to request a card payment which is linked to Opayo. This creates a link which can then be emailed to the customer to request them to pay a specific amount, which is entered manually before t...
Lisa Castle over 1 year ago in Opayo 2 Idea Accepted - Gauging Support

Print Sales Returns

Our customers like us to issue an RMA number and returns paperwork. You can create a Sales Return in Sage200 but you cannot print it? Even though, for the most part, it would use the same template as the Sales Order? It would be super helpful to b...
Guest almost 6 years ago in New/Amend Return 0 Idea Accepted - Gauging Support