Sage 200 UKI Ideas Portal

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    Credit note reasons

    Add in the ability to select reasons for a credit note from a drop down list to ensure better analysis of credit reasons (i.e. invoicing error, customer returned due to product issue, etc)
    Tayla Adams 12 days ago in Invoice/Credit / New/Amend Invoice / New/Amend Return 0 Idea Accepted - Gauging Support

    SOP - New Return From Order allows you to return higher Qty than what was originally sold

    I've noticed that Sage will allow you to create returns which then exceed the Qty originally sold. For example if you have a sales order which you sold 4x of something. You can create a return linked to the SO by using the "New Return From Order" ...
    John Wilkins almost 2 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

    Sales Return - Copy from order to exclude order lines not despatched

    In New Sales Return, when selecting to "Copy Order", only order lines with quantities that have been despatched should be copied. This is to prevent a return of an item or quantity that has not yet been despatched.
    Kate Hutchinson over 1 year ago in New/Amend Return 0 Idea Accepted - Gauging Support

    When doing a SOP Return it would be great for the system to generate a document that can be sent to the customer in the same way it does when you enter an order.

    No description provided
    Sarah Lancaster almost 8 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

    Print Sales Returns

    Our customers like us to issue an RMA number and returns paperwork. You can create a Sales Return in Sage200 but you cannot print it? Even though, for the most part, it would use the same template as the Sales Order? It would be super helpful to b...
    Guest almost 6 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

    POP Confirm Direct Delivery - ability to enter a delivery date and not use system date

    When you perform the confirm direct delivery option in POP, you are unable to specify any form of delivery date and the system date is taken. It does not appear to use the delivery dates entered on the originating sales order nor does it use the r...
    Guest about 10 years ago in Confirm Direct Delivery Goods Received 0 Idea Accepted - Gauging Support

    Save & Print SOP Returns

    When entering a Sales Order onto the system, you have the ability to 'Save & Print' but this option is not available on SOP Returns.
    Guest over 5 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

    Stock - Debit Note

    Debit note, virtual return to impact the invoice value initiated by a customer e.g. when goods have been returned by the customer and they have discarded goods rather than returning them i.e. perishable items Similar to https://www.sagecity.com/gb...
    Kate Hutchinson over 6 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

    Back to Back Sales Return (Credit Note) - sending items direct back to supplier

    A large proportion or sales orders are delivered ‘back to back’.A similarprocess is requiredfor the management or sales returns. i.e.from a sales return the user would have the ability to automatically generate a purchase return.
    Guest over 10 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

    Direct Delivery Serial Number

    When confirming receipt of a direct delivery serial numbered item the function to enter the serial number would be appreciated. At present, a serial number is generated, however this is the PO number. Just because you have not physically received ...
    Guest almost 11 years ago in Confirm Direct Delivery Goods Received 0 Idea Accepted - Gauging Support