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Sage 200 UKI Ideas Portal

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Credit note reasons

Add in the ability to select reasons for a credit note from a drop down list to ensure better analysis of credit reasons (i.e. invoicing error, customer returned due to product issue, etc)
Tayla Adams 10 days ago in Invoice/Credit / New/Amend Invoice / New/Amend Return 0 Idea Accepted - Gauging Support

SOP - New Return From Order allows you to return higher Qty than what was originally sold

I've noticed that Sage will allow you to create returns which then exceed the Qty originally sold. For example if you have a sales order which you sold 4x of something. You can create a return linked to the SO by using the "New Return From Order" ...
John Wilkins almost 2 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

Sales Return - Copy from order to exclude order lines not despatched

In New Sales Return, when selecting to "Copy Order", only order lines with quantities that have been despatched should be copied. This is to prevent a return of an item or quantity that has not yet been despatched.
Kate Hutchinson over 1 year ago in New/Amend Return 0 Idea Accepted - Gauging Support

When doing a SOP Return it would be great for the system to generate a document that can be sent to the customer in the same way it does when you enter an order.

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Sarah Lancaster almost 8 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

Print Sales Returns

Our customers like us to issue an RMA number and returns paperwork. You can create a Sales Return in Sage200 but you cannot print it? Even though, for the most part, it would use the same template as the Sales Order? It would be super helpful to b...
Guest almost 6 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

Quicker method of amending allocations on sales orders

At present, if stock is allocated on order entry and the allocated quantities subsequently need to be amended on a multi-line order, it is a long-winded task to work through each line to amend the allocations. It would be much easier to see and am...
Alan Becker almost 10 years ago in Amend Allocations 0 Idea Accepted - Gauging Support

Save & Print SOP Returns

When entering a Sales Order onto the system, you have the ability to 'Save & Print' but this option is not available on SOP Returns.
Guest over 5 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

Stock - Debit Note

Debit note, virtual return to impact the invoice value initiated by a customer e.g. when goods have been returned by the customer and they have discarded goods rather than returning them i.e. perishable items Similar to https://www.sagecity.com/gb...
Kate Hutchinson over 6 years ago in New/Amend Return 0 Idea Accepted - Gauging Support

To be able to unallocate stock set with A Sale May Only Be From A Single Batch

When you raise an order with a traceable item set as A Sale May Only Be From A Single Batch you are unable to fully un-allocate the stock. To fully un-allocate the stock you have to delete the line from the order. Support have advised this is as d...
Gary Butler about 4 years ago in Amend Allocations 0 Idea Accepted - Gauging Support

Back to Back Sales Return (Credit Note) - sending items direct back to supplier

A large proportion or sales orders are delivered ‘back to back’.A similarprocess is requiredfor the management or sales returns. i.e.from a sales return the user would have the ability to automatically generate a purchase return.
Guest over 10 years ago in New/Amend Return 0 Idea Accepted - Gauging Support