When using additional charge lines in Sale Orders created by copy order or repeat order templates the additional charge line defaults to zero and not the original line value from the order template if the 'Copy Sales Order prices and discounts' is un ticked.
The function of 'Copy Sales Order prices and discounts' is inferred but the problem can arise in that when it is unticked the order does replicate with the item line and the additional charge set to 0 , this has an inherent risk in systems where automation or addons are used .
Jimmy Beck
| Idea Benefit | in high volume order sites who may use automation implementing this idea would save several hours checking lines manually |
| How do you solve for this problem today? | Could a fail safe or prompt be added to the application to highlight the charge line is 0 or could function be improved to mitigate ? |
| Product Variant | Sage 200 Professional (SPC), Sage 200 Professional, Sage 200 Standard, Sage for Education |
