When you want to reprint an invoice from the Customer Transaction Enquiry screen, you go to highlight the invoice you want to reprint and click Reprint Invoices, expecting it to do just that. However it brings another form up with a list of all the invoices for the customer and you have to find the invoice again. The system should have enough information from the transaction to link directly back to the invoice and reprint it there and then. This would save a lot of people a lot of time and a lot of hunting around.
There is a "Reprint Document" button already there which should do what you are asking.