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Create an option to reverse a Payment Run or allow refresh of bank details

One of the major issues with the Suggested Payment Run routine in Sage 200 is when posting payment and creating a bank file. If there are errors with any of the suppliers on the run, (incorrect BIC or IBAN etc.) Payment run still completes with th...
Paul Daly about 1 year ago in Ebanking (Payments) 2 Idea Accepted - Gauging Support

Go cardless Instalments option

The replication of the same functions that are offered for Go-Cardless via Sage 50 into Sage 200. Not having the instalment plan options are preventing customers from switching from 50 to 200
stacey hall 9 months ago in GoCardless 0 Idea Accepted - Gauging Support

Sage Connect - Automation is on by default on certain templates - this should be a customer selection

Perhaps it can be a step on the homepage to say a suggested piece to set up Risk would be that an automated email goes out before the customer is expecting it to
Jo Kirkup 12 days ago in Sage Connect 0 Idea Accepted - Gauging Support

Sage Connect - Templates > automation rules > wording change

Edit a template on the automation section for a template with automation enabled click on the cog In the recipients section click on the excluded customers the wording that appears says: These customers have been excluded from their customer recor...
Jo Kirkup 12 days ago in Sage Connect 0 Idea Accepted - Gauging Support

Sage Connect - Templates criteria search box needs to be made wider, rather than wrapping the names

Edit a template on the automation section for a template with automation enabled click on the cog In the recipients section click on the included customers/ excluded customers (doesn't matter if its all or selected customers) When you then get the...
Jo Kirkup 12 days ago in Sage Connect 0 Idea Accepted - Gauging Support

Sage Connect - add the account reference to the account look up/ filter screens

Businesses are used to knowing their account reference so need to reflect business processes. Provides greater choice and ensures a level of consistency with the ERP
Jo Kirkup 12 days ago in Sage Connect 0 Idea Accepted - Gauging Support

Sage Connect - Templates criteria needs expanding to include other options rather than e.g just account name for customers

Edit a template on the automation section for a template with automation engable click on the cog In the recipients section click on the included customers/ excluded customers (doesn't matter if its all or selected customers) when you then get the...
Jo Kirkup 12 days ago in Sage Connect 0 Idea Accepted - Gauging Support

Sage Connect - Transaction list > payments, the payment number is confusing should be able to choose what is displayed or the reference used by the product

as above
Jo Kirkup 12 days ago in Sage Connect 0 Idea Accepted - Gauging Support

Sage Connect - Differences in information available on transactions > customers > Customer invoices vs transaction > customers > Customer payments

When you click on the invoice list, you can click in to find more information from invoice e.g who the contact is. When you click on a payment in the payment list there is no drill in information
Jo Kirkup 12 days ago in Sage Connect 0 Idea Accepted - Gauging Support

Sage Connect - export transactions list comes out as CSV, why not XLS - the button says export to excel

choice of file type that's downloaded
Jo Kirkup 13 days ago in Sage Connect 0 Idea Accepted - Gauging Support