Sales Order Processing (SOP)

When you raise an order with a traceable item set as A Sale May Only Be From A Single Batch you are unable to fully un-allocate the stock. To fully un-allocate the stock you have to delete the line from the order. Support have advised this is as d...

When an invoice has for example 70 lines each lines has net and vat which is printed on the invoice. The header then calculates the VAT on the Net value not the individual lines. Due to rounding this can causes discrepancies. Is there a possibilit...

We have many orders where we produce a product for a customer on one order, but the customers require the delivery of the orders to be sent to multiple sites. For example, a major retailer may place an order for bespoke items for a national roll-o...

When adding an item on to a Sales Order, with the Comment line item type, there is a tick box for 'Show on customer documents' which is always ticked by default. Customers who prefer to use comment lines for internal notes have to manually untick ...

When a customer gives us a new address all the previous orders show that new address also when re-printed, it would be nice to have the option to keep the old address on sales orders. Its understood that delivery addresses can be retained.

When posting a foreign invoice against a sales order, the invoice will post with the exchange rate stored against the sales order. This rate may now be out of date if using period exchange rates, for the previous period the sales order was raised ...

Currently you can only archive orders and quotations by specifying a date to, it would be useful to be able to tag orders for archiving

In the sales order delivery tab allow the discount to be entered as an actual value, say £25, rather than only a % discount. I know negative free text lines can be entered but this would entail changing nominals as well.

Ability to use the Order Line and/or Order Discount but they would like them to post to the Nominal. At the moment a £100 invoice with 20% discount (no VAT) will post £80 to the Nominal and the Customer/Supplier. They would like £80 to post to the...

When raising a sales invoice via SOP, all items despatched are included on the invoice. Some of our SOP&s contain a number of line items whichare despatched over more than one month. An option to check/uncheck which line items you require on t...