SEOS customer operations agent should be allowed to re-send notifications
On www.sageerponlineservices.com a Customer Operations Agent can add new users. Adding a user that does not have a Sage ID will raise a notification. The customer operations agent should have the ability to re-send the notification
When logging into the Sage 200 2015 online portal, users have to type in the username which is an email address. Some clients have a long company name hence this a problem. No option is available to remember the username or no provision to create a short
When processing online card payment - can we review the customers opening transactions and also get a print of the receipt - both of these can be done in sage 50
Customer has just moved from Sage 50 to Sage 200. When processing online card payments in sage 50 you can see what open transactions are on the account before entering the payment value - in sage 200 you cannot do this you have to go into another ...
Lisa Ward
over 2 years ago
in Opayo
0
Idea Accepted - Gauging Support
For a more fluid way to add and assign a user for Sage 200 Standard Online
When a user is setting up their users for Sage 200 Standard online, it is a lengthy process involving multiple screens. You first have to create a user in Sage BMS, the user quite rightly has to accept and create their user details. The Assign use...
Guest
almost 9 years ago
in User Assignment
0
Idea Accepted - Gauging Support
Provide a receipt when entering online card Receipts
When entering an online card receipt you don&t actually get anything to send to the customer to advise on this. I believe this is done in Sage 50 but not Sage 200.
Guest
over 9 years ago
in Opayo
0
Idea Accepted - Gauging Support
Deleting Customer Card Numbers from Sage Pay Automatically
Is there any way to have customer card details removed automatically from Sage Pay at the same time these are removed from the Sales Ledger, possibly the changes synchronised? At the moment this is a manual process, but would need to synchronise t...
Guest
about 7 years ago
in Opayo
0
Idea Accepted - Gauging Support
Pass e-mail details to Sage Pay for Sales Ledger Online Card Receipt
When using the Sales Ledger Online Card Receipt option, this doesn&t pass any e-mail information over to Sage Pay. Sage Pay advised our customer, if this did pass an address across, an e-mail receipt could be sent. Currently nothing available ...
Guest
about 10 years ago
in Opayo
0
Idea Accepted - Gauging Support