When cancelling a purchase order or lines within it there is no option to record a reason why. This would be helpful to refer back to if there are future queries.
Amend Order Status form is for both changing the hold status and cancelling orders.
Have later versions separated the amend order hold status from cancelling orders function? It would be good to have these separate as our users need to be able to take orders off hold but do not need to be able to cancel orders. It's a control issue.
Guest
over 2 years ago
in Cancel order
0
Idea Accepted - Gauging Support
Some of our customers cancel Sales Orders if the lines have not been despatched for a certain amount of time and it is very time consuming having to manually do this order by order. It would be useful if there was an option to be able to cancel mu...
Guest
over 8 years ago
in Cancel order
0
Idea Accepted - Gauging Support
Cancelling Payment with Order - interacting with created Credit note
In circumstances where a customer raised an order and ticks Payment with Order and Invoice immediately, and then the customer cancels. If you cancel the order it prompts that a credit note will be created. It creates and posts the credit note but ...
Gary Butler
over 2 years ago
in Cancel order
0
Idea Accepted - Gauging Support
