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Sage 200 UKI Ideas Portal

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Status Idea Accepted - Gauging Support
Categories Amend Order Status
Created by Andrew Dunn
Created on Aug 15, 2025

Order Hold Reason

Putting (Sales) orders on hold is a useful way (The only way?) of preventing orders being processed - a typical example is DX imports where users tend to check the option to put created orders on hold.

We have another customer trying to implement Eureka minimum profit margins - it is expected they will have to be put orders on hold to allow a more senior users to complete the details before progressing

We think it would be a great enhancement if there was a On Hold reason that could be populated - users needs to be able to differentiate between on hold for credit reasons and other reasons

Idea Benefit Ability to identify why orders are on hold
How do you solve for this problem today? There is no solution - we wish the end user good luck, they have to decide which orders are being held for processing reasons vs which are on hold for credit reasons
Product Variant Sage 200 Professional