Please note the following Sage 200 Ideas Portal Guidelines apply to the use of this portal.
Putting (Sales) orders on hold is a useful way (The only way?) of preventing orders being processed - a typical example is DX imports where users tend to check the option to put created orders on hold.
We have another customer trying to implement Eureka minimum profit margins - it is expected they will have to be put orders on hold to allow a more senior users to complete the details before progressing
We think it would be a great enhancement if there was a On Hold reason that could be populated - users needs to be able to differentiate between on hold for credit reasons and other reasons
| Idea Benefit | Ability to identify why orders are on hold |
| How do you solve for this problem today? | There is no solution - we wish the end user good luck, they have to decide which orders are being held for processing reasons vs which are on hold for credit reasons |
| Product Variant | Sage 200 Professional |