With Microsoft Outlook Classic support ending in 2029, Sage 200 needs to ensure full compatibility with the New Outlook application. This includes maintaining existing integrations, such as email functionality and the use of Report Designer, so they work reliably within the New Outlook environment. This update will help ensure continuity and minimise potential disruptions for users.
Idea Benefit | This improvement will ensure a smooth transition for businesses relying on Sage 200 as Outlook Classic phases out, avoiding potential downtime or compatibility issues with emailing and reporting workflows. It will enhance user confidence in Sage 200's readiness for future technology changes, supporting businesses in maintaining productivity and operational efficiency. Additionally, by addressing these requirements proactively, the need for workarounds or third-party tools can be eliminated, providing a seamless experience for users. |
How do you solve for this problem today? | Currently, IT administrators must disable the automatic installation of the New Outlook or revert users to Classic Outlook to maintain compatibility. Alternatively, documents can be configured to send directly to your email server by editing the report or layout in Sage Report Designer, though this method lacks email previews. For one-off document sending, reports can still be exported to PDF and manually attached to an email |
Product Variant | Sage 200 Professional |