We are able to cancel a balance on a sales order (through SOP - amend order status) but we cannot cancel the corresponding PO in the same way. This leaves PO's remaining on the system awaiting invoice - There is no way to remove PO for under-delivered goods or cancellation of back-orders if some goods have already been received.
Idea Benefit | No unresolved purchase orders clogging up the system and still remaining LIVE on reports |
How do you solve for this problem today? | We cannot resolve - it annoys us daily |