In report designer you have a section for email settings. The first tab covers the to, from, subject & email body text whilst the second tab allows you to add files that are attached to report designer output that is emailed.
Often during upgrades or server moves the file that is attached needs to be updated if the attachment was within the original Sage share which is a logical place to put it. If you don't do this then on the new server it produces a strange interop message which relates to it not being able to locate the attachment file. The problem with changing these is that the width of the dialog is quite limited & you can not see the full file name & path of the attachment. Can that box be made wider or a change made to the whole name & path is visible.
I did consider suggesting if it may be better to make the file attachment always relevant to the reporting folder but of course this is a shared product. The issue can become quite problematic in sites using company specific layouts folders - i.e. \\MySageServerName\Sage\reporting\company\01 - My Main Company Limited\Layouts\Sales terms and conditions.pdf
Maybe adding an option to make the attachment file a relative one or fixed may help?
Ian Makinson
| Idea Benefit | Upgrades are smoother |
| How do you solve for this problem today? | The hard way with lots of educated guesses which is not ideal |
| Product Variant | Sage 200 Professional |
