This idea has been merged into another idea. To comment or vote on this idea, please visit S200UK-I-1635 SOP: Return from Sales order. Copy order button. Can this be enhanced to allow selection of which lines to copy to the order.
Steps to recreate:
enter order containing a standard item line fulfilled by direct delivery.
enter return and copy from the order.
note the copied order is missing lines that were set for direct delivery from supplier to customer.
desired behaviour: all lines are copied. the user is prompted how to fulfil items that were direct delivery. Option to return to the original supplier via POP Return would be desirable. Link between SOP and SOPReturn & link between SOPReturn & POPReturn would be desirable. workaround: enter returns manually
Whilst I appreciate add-on products would allow this; it's something users might expect since there is a 'copy order' function.