Sage 200 UKI Ideas Portal
If the user doesnt change anything on the Sales Order it should not put it on hold. Especially if all the lines on the order are complete and it is just waiting posting the invoice to mark the whole order as complete.
How about a configuration option to set the required action for a double-click? A lot of customers are probably used to the double-click to edit, but having the option to choose the default action would cover all bases.
This is a huge problem for us too. If double click was sent to open the order in view mode, rather than amend, this would remove this issue.