Sage 200 UKI Ideas Portal

Sage Incident Manager to Email updates

Sage Incident Manager to Email updates. At the moment Sage can put an update on the Incident Manager and the only way of us knowing is to connect and check all our incidents. It would be a lot better if the updates were emailed to us as well. Or at least that we get and email to say there is an update on a certain call so that we know to log in and read the update.

  • Guest
  • Jul 17 2017
  • Delivered
Fixed in version n/a
  • Admin
    Jo Kirkup commented
    15 Jan 03:36pm

    Email updates are sent to the case creator when an update is added by Sage support.