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Status Idea Accepted - Gauging Support
Categories New/Amend Return
Created by Guest
Created on Feb 7, 2023

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Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit S200UK-I-1638 When doing a SOP Return it would be great for the system to generate a document that can be sent to the customer in the same way it does when you enter an order..

When doing a SOP Return could the system generate a collection/pick up document that can be sent to the customer in the same way it does when you despatch an order? Merged

We currently send our drivers with hand written lines when collecting faulty or damaged goods previously delivered to a customer. This hand line then gets processed through sales returns when they get back. Is there any way raise a sales return to generate a collection note for the driver (a reverse delivery note) that then gets received into Sage on return generating credits to accounts etc. Sage 200 2019 version 12.00.0035